4.0
22 May 2014
Former employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
L'Occitane was such a thoughtful brand with lovely meanings and stories behind their products. I really enjoyed sharing that with customers and they seemed to receive it really well. I loved how several products were "fair trade" and the company was very responsible in informing its patrons of how important that is. The management teams are very motivating and they push education over sales pitches! My assistant manager and store manager were spectacular.
Cons
The only thing I had a problem with was during visits when the regional educators were pushing us to sell, they couldn't sell a darn thing all day. I also didn't like offering strangers hand massages. It's very uncomfortable and although it sounds nice, it is VERY awkward.