Strong team culture, great leadership - Anonymous employee Kooth Employee Review

5.0
13 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I absolutely love the team culture here. There is a strong "autonomous vibe" that allows you to own your work and execute without unnecessary handholding or micromanagement. In my opinion, the company mission is underrated. We have a serious, tangible impact on the young adult community, which makes the work deeply rewarding. It’s great to see the genuine commitment from our leadership teams. They prioritize clear communication and are actively invested in helping everyone grow and succeed.

Cons

Like any startup organization, there is a high need to pivot quickly when changes come. You have to be comfortable with a fast-moving environment.

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Kooth Response
2w
Thank you for sharing such thoughtful feedback. We’re so glad to hear that Kooth’s culture, mission, and leadership have had a positive impact on your experience. We know that working in a growing, mission-driven organization can require a lot of adaptability, especially as we continue to evolve and respond to the needs of the young people and communities we serve. Your point about transparent communication during periods of change is well taken. Clear, consistent communication is essential to maintaining trust and helping our teams feel supported through growth. Thank you again for the work you do and for being part of Kooth’s mission.

Explore other reviews about Kooth

5.0
21 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Very stable company with a good mission. Not like the start up mental health companies out there. This is a grown up company with 20 years of experience and outcomes

Cons

Remote can be hard and lonely

1
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Kooth Response
4mo
Thank you for taking the time to share your experience and for the 5-star review. We’re really glad to hear that you feel connected to Kooth’s mission and value the stability and impact of our work. We also appreciate the honest feedback on remote work and benefits. Building meaningful connections in a distributed environment is something we’re actively focused on, and we continue to review and evolve our benefits offerings to better support our people. We’re grateful for your contributions and for being part of the Kooth community.
3.0
2 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Inspiring mission to help youth mental health + wellness - Big impact at scale in partnership with governments - Many quality employees that truly care about the work + outcomes - 5 weeks of paid time off (but no sick leave) in the US is seemingly uniquely generous but really more like 3 weeks of PTO + 2 weeks of sick leave

Cons

- Rolling layoffs without cause or rationale degrade psychological safety over time. Never know when you will be picked off next or someone you work with. People are laid off same-day without handoff which causes headaches and feeling of people just disappearing - Siloed communications mean other teams don't know about layoffs or big changes across the org, leading to confusion and missteps - Very little chance for career progression, even with good reviews. Lack of internal promotions/horizontal movement - Lack of product coherence and vision, their key app is lacking features like animations, games, or sound that other competitors have to hold young people's attention - Below-market compensation with a reliance on those believing in the mission to make up for lower pay - Often saw team members who are from more diverse backgrounds receive unfair reviews or unexpected layoffs without justification as compared to other folks

2
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Kooth Response
3mo
Thank you for taking the time to share this feedback. We’re glad to hear that our mission, impact, and the dedication of many of our people resonated with you. We also want to acknowledge the concerns you raised. Feedback around leadership predictability, communication during periods of change, career progression, and psychological safety is taken seriously. As a growing organization operating in a complex, government-partnered environment, we’ve experienced periods of rapid change that may have felt unsettling. We acknowledge that reality and we’re committed to listening to our employees and learning from these moments. Over the past year, we’ve been working to improve transparency, cross-team communication, and consistency in performance, progression, and decision-making, with a continued focus on fairness and equity across the organization. This remains ongoing work. We appreciate the contributions you made during your time with us and wish you all the best going forward.
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