Not worth it - Manager Koko Black Employee Review

1.0
15 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Great Team Environment – Many employees enjoy the camaraderie and friendships built while working there. • Generous Employee Discount – Staff receive 40% off, which is a great perk for chocolate lovers. • Working with Chocolate – Being surrounded by chocolate makes for a fun and unique work experience.

Cons

Management Issues – Upper management is often seen as dismissive of employee concerns and well-being. • Workplace Gossip – The culture can sometimes be toxic due to gossip and internal conflicts. • Unprofessional Leadership – Area managers are frequently described as unprofessional and lacking genuine support for their teams. • Lack of Employee Support – Many employees feel that their feelings and concerns are not valued by those in higher positions.

Explore other reviews about Koko Black

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Easy job Good environment Product sells itself

Cons

Low Pay Not alot of shifts short shifts

3.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

remium brand image Koko Black is positioned as a high-end, artisan chocolate brand with handcrafted products and strong storytelling. → Good for your CV (especially PR/marketing path like yours). 2. Product quality & storytelling Uses natural ingredients, no artificial additives, and focuses on sustainability. → Easier to sell because you can believe in the product. 3. Strong customer experience focus Stores (Koko Lounge etc.) focus on experience, gifting, emotional buying → You build strong client service + upselling skills.

Cons

High sales pressure Premium chocolate = high expectations on KPIs & upselling → You need to constantly push bundles, gift boxes, add-ons 2. Peak season stress Extremely busy during: Christmas Valentine’s Day Easter

See reviews by: Helpful|Rating|Date|All