Supportive leadership and strong culture lead to job satisfaction - Anonymous employee KnowBe4 Employee Review

5.0
24 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Working at KnowBe4 has honestly been one of the best professional experiences I’ve ever had. From day one, the leadership has stood out as supportive, approachable, and committed to creating a positive environment where employees can thrive. It’s rare to find a company where leadership not only talks about culture but actively invests in making it a reality. The work itself is engaging and genuinely fun. I actually look forward to coming into the office, which is something I never thought I’d say after coming from a previously toxic workplace. Here, when they say “have fun doing your job,” they truly mean it and they back it up with a culture that encourages collaboration, creativity, and balance. One of the things I appreciate most is the opportunity for growth. There are so many ways to learn, develop new skills, and explore different paths within the company. It really feels like a place where you can build a long-term career rather than just hold a job. Most importantly, I feel proud of the work I do and grateful to be part of such a supportive, driven team. The people here make a huge difference, and it feels like everyone wants to see each other succeed.

Cons

I have none, my experience at KnowBe4 has been overwhelmingly positive.

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KnowBe4 Response
2mo
Great feedback. We know there’s always chances to learn and grow, both in our processes and in how we support our people. That’s why we’re investing in better training, smarter systems, and top talent.

Explore other reviews about KnowBe4

5.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

Cons

Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

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KnowBe4 Response
3d
We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
1.0
6 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product has some strong aspects, but it’s ultimately outdated, and customers are already planning to replace us at their next renewal.

Cons

The new CEO has been very difficult to work under. There’s a lack of structure and clear vision, and he hasn’t been able to inspire the team. Instead, the focus has shifted to constant pressure to perform, which often feels excessive. My manager is worried about job security, and that stress trickles down to the rest of us. I have been shouted at and more. HR won't do nothing. Turnover has been extremely high—people are leaving left and right. Someone I spoke with last week is already gone, and several more are expected to leave soon. Many of the new hires seem to have prior connections with the CEO or other managers, and it’s obvious who’s in the inner circle. Customer complaints are increasing, making it hard to stay motivated. Competitors are ahead, and we’re often asking customers to wait for features that take a long time to deliver—and don’t always work as expected. Instead of focusing on fixing issues, the company seems more focused on letting people go. This is a very toxic place.

8
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KnowBe4 Response
3d
We’re taking steps to make KnowBe4 the best place to build a career. If you’d like to share specific feedback, please connect with us at peopleops@knowbe4.com.
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