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      Kemper

      Engaged employer

      Kemper reviews

      Decent place, high turnover - Call Center Representative Kemper Employee Review

      3.0
      3 Oct 2018
      Call center representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Kemper itself is a great company. Decent hours. Overtime opportunities. Fun staff. Performance awards and bonuses given. Lots of PTO.

      Cons

      High turnover. Lower pay scale. Slightly scripted calls. Some great supervisors, but one of them is really annoying and power hungry. Long hold times of 1-4 hours, which leads to upset callers. High expectations that get in the way of great customer service.

      Explore other reviews about Kemper

      5.0
      12 Nov 2025
      Trial attorney i
      Recommend
      CEO approval
      Business outlook

      Pros

      Lots of mentorship and guidance. Good support from staff.

      Cons

      Case load can get heavy

      3.0
      9 Jun 2026
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

      Cons

      High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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