A company designed to avoid getting anything done - Manager Kaiser Permanente Employee Review

3.0
16 Jun 2008
Recommend
CEO approval
Business outlook

Pros

The benefits are very good (a healthcare company -- so health insurance is very affordable), and you'd have to find a government job to find something with more job security. People seem pretty understanding about anything and everything, so there isn't really much pressure. And you only have to do something moderately intelligent for you to be recognized as a genius.

Cons

Working for Kaiser is like working a government job. Everyone has job security (Kaiser rarely fires anyone) with lots and lots of very old dead wood. I suspect many people were promoted to positions of moderate authority (Directors and under) simply out of seniority, because they seem to have no appreciable skills or knowledge. It's also extremely slow-moving. Something can be a "high-priority" project, and no one will have time for a 30 minute conference call for 2 weeks -- and this is acceptable. Finally, no one can make a decision, as there appears to be an endless cloud of stakeholders, policies, regulations, and everything else that will make it impossible for anyone trying to accomplishing something to push forward. Also, the stated policy from senior management is that everyone is essentially the same in terms of performance. You have to save the world in order to be considered above average. How do you imagine your typical high-performer taking this message?

Explore other reviews about Kaiser Permanente

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

They have a great work culture, it's clear that people on every level truly care for the patients they serve.

Cons

There was no negotiation for my salary, though this is likely due to the temporary nature (this is not a full-time position)

4.0
9 Sept 2015
Recommend
CEO approval
Business outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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