Pros
Home office, yearly bonus, good benefits, good trainings, international environment, nice new building, new equipment
Cons
Team leads are completely incompetent - lack of knowledge, experience, understanding of how to lead people. Promotions are granted only to those who are friends of managers. Other people do not have a chance to grow - knowledge, hard work, experience and degree are not valued in this department. As a result employees are not motivated at all, see no future and try to move out from I2C asap. The fluctuation in this department is very high. Workload is very high, they give work of approx. three employees just to one. Even when it's obvious that more people are needed for the team, they do not hire more - behaviour of a typical SSC when they try to save costs. If you ask for help from a team lead you get literally no support, but jokes. As a result, employees are dismotivated, quality of work goes down, customers are frustrated, but management does not care. If you try to express your opinion or complain - you are done, they do not want to hear anything negative, neither do want to improve things. This department is ok. for people with no knowledge, no experience but with language skills, but just for one year, since no future and no way to grow. If you stay longer, the workload will start to influence your health. Good professionals do not waste their time in this department.