Could be better - Customer Service Representative (CSR) Invitation Homes Employee Review

2.0
27 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Great coworkers and benefits are good.

Cons

Management issues. Co workers are great but management could be better

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Invitation Homes Response
1y
Thank you for your honest feedback. We’re glad to hear you’ve had a positive experience with your coworkers and benefits—it means a lot to know those aspects are working well. We also truly appreciate your input regarding management. Constructive feedback like yours is essential for growth, and we’ll continue working towards that.

Explore other reviews about Invitation Homes

5.0
6 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Work life balance, co workers pay and benefits

Cons

None I can think of

3.0
27 May 2026
Recommend
CEO approval
Business outlook

Pros

Compensation. Bonuses. Holiday pay. Benefits. Team building days. office parties.

Cons

If you are unbothered and don't get stressed out easily - go for it. I could not. little training. quantity over quality. constant sense of urgency. never feeling accomplished or that tasks were completed. mostly dealing with angry residents. responsibilities plus the phone queue was unmanageable. one or the other please. constant policy changes and having to explain that to residents.

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