Invitation Homes Reviews

3.5

66% would recommend to a friend

(546 total reviews)
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Dallas Tanner

75% approve of CEO

64% positive business outlook

Invitation Homes has an employee rating of 3.5 out of 5 stars, based on 546 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Invitation Homes employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

Reviews by job title

546 reviews
1.0
1 Apr 2016

BIASED, UNBALANCED, SLAVE DRIVERS.

Recommend
CEO approval
Business outlook

Pros

I really wish I had something good to type in this box but really there are zero pros to working here. Hours: Horrible Pay: Horrible for the amount of work and hours put in. Medical Benefits: Too expensive/ very high deductibles and co-pays. Vacation & Paid time off: They are generous with the time but when do you have the time to use it? Even if you are off, you still have to work and residents don't care that you are off. Work Environment: Hostile and highly stressful.

Cons

This place will suck the life out of you and you'll want to wake up hoping it was all a dream. Sadly, once you're filing for a divorce, your kids stop respecting you because you're never home and your only friends are the people you work with, then you realize this place has totally ruined your life. However, its perfect for someone who likes a highly stressful work environment and is forced to work 60+ hours a week or more. Since employees under the POD are hourly employees, whatever work they didn't complete, the POD will need to complete or you will get written up and eventually fired if your manager has it out for you. POD's are salaried employees so there is no over time pay and absolutely no time for lunch but they do get bonuses. The bonuses are a joke and the expectations are very vague. One of the bonuses is supposed to be based on performance over a certain time but no one really knows how much time or how they are calculated. They have designed the bonus structure in a way that no one knows exactly how much they will receive. Oh and if you get fired, you don't get the bonus you worked so hard for because "you have to be employed on the day the bonus checks are handed out" This is totally against the law! The other bonus is based on renewals but you can only collect a bonus if you renew more than half of your renewals for a particular month. So if you have 80 renewals in a month, and you only renew 40, there's no bonus for you or anyone on your team that month but if the next month only has 20 renewals and you renew all 20, then you get paid on 9 of them. Sounds fair, huh? You will also have about 1000 properties in your portfolio or more as they fire other POD's adding more to your plate, making it almost impossible to catch up with anything. You are also required to put out fires on files that a previous POD never handled. The main phone is constantly ringing off the hook with angry residents complaining about maintenance issues that in most cases are not fixed because the maintenance department pushes the issues off on the POD to approve. I would never recommend anyone to rent from IH either. The lease application process a joke and the rules changes every time someone from the corporate office in Dallas would come to visit. This place is a ticking time bomb and I am so happy I got my life back before I died there.

5.0
26 Apr 2016

Great place to work, Energized Leadership, and Positive Outlook

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Invitation Homes is an energizing, growing business. This is a great environment for individuals who are goal driven, love to dig into building great solutions, and love seeing your efforts in action. The Invitation Homes leadership is committed to continual growth and change to ensure our associate's and resident's needs are met. If you are looking to contribute immediately, bring a sense of fun and excitement to work, and want to make a difference, I highly recommend considering Invitation Homes. I love working for Invitation Homes and our outlook is strong.

Cons

Being leaders in a new industry, there is constant change. This isn't necessarily a negative, but individuals need to understand and embrace a culture of change. It can be overwhelming for some.

1.0
6 Mar 2015
Recommend
CEO approval
Business outlook

Pros

I liked some of my co- workers and benefits were pretty good with three options. When this office first started in 2012 it was really fun, it turned south in the Fall of 2014.

Cons

Working here was great in the beginning. We were a team and everyone got along. This branch is on it's third President, and the management team under him has sucked all the fun out. A lot of people would still be there if it wasn't for them. I will focus on the last 6 months of 2014 as this is the time when most people didn't like it here. This is place is terrible, absolutely terrible. It is terrible because of the management team. Slowly local management got there way by firing the people they had a personal problem with, but found a lousy excuse to fire them. Now and then, we would see someone get escorted out and no one knew why. Lies were made or bogus reasons to fire someone. People were just waiting for there number to be called, and you just hoped management didn't have a problem with you. You kept you head down and made sure their numbers looked good. Rehab got (and still does) the blame for almost everything. Somehow it was always that departments fault, even if they had absolutely no control over the situation. A manager was let go for some made up reason. He did everything he could everyday to make everyone happy, but I guess it wasn't enough. This was another part of the plot to get the people in power that they wanted. They hired the spouse of someone in the office, which seemed weird to a lot of people, and that person lacked the skills needed for the position. I believe the "Fab 5," finally got there way. I was lucky enough to get out. I put in my two weeks notice on a Sunday and the next morning I was brought into an office with management and they said you can leave right now. I asked why and they responded "company policy." I asked the national HR person, and she said this was a lie. I think management felt I would try and sabotage them, but anyone who knows me, would know I would never do that. I gave IH everything I had, worked hard everyday for two years, and this is how they treated me. I have never felt more disrespected by one person, it wasn't company policy, it was this persons personal decision to treat me this way. Never got a raise in two years, or a review. Bonus was a joke.

Viewing 1 - 3 of 546 Reviews

Glassdoor has 584 Invitation Homes reviews submitted anonymously by Invitation Homes employees. Read employee reviews and ratings on Glassdoor to decide if Invitation Homes is right for you.