Pros
I really wish I had something good to type in this box but really there are zero pros to working here. Hours: Horrible Pay: Horrible for the amount of work and hours put in. Medical Benefits: Too expensive/ very high deductibles and co-pays. Vacation & Paid time off: They are generous with the time but when do you have the time to use it? Even if you are off, you still have to work and residents don't care that you are off. Work Environment: Hostile and highly stressful.
Cons
This place will suck the life out of you and you'll want to wake up hoping it was all a dream. Sadly, once you're filing for a divorce, your kids stop respecting you because you're never home and your only friends are the people you work with, then you realize this place has totally ruined your life. However, its perfect for someone who likes a highly stressful work environment and is forced to work 60+ hours a week or more. Since employees under the POD are hourly employees, whatever work they didn't complete, the POD will need to complete or you will get written up and eventually fired if your manager has it out for you. POD's are salaried employees so there is no over time pay and absolutely no time for lunch but they do get bonuses. The bonuses are a joke and the expectations are very vague. One of the bonuses is supposed to be based on performance over a certain time but no one really knows how much time or how they are calculated. They have designed the bonus structure in a way that no one knows exactly how much they will receive. Oh and if you get fired, you don't get the bonus you worked so hard for because "you have to be employed on the day the bonus checks are handed out" This is totally against the law! The other bonus is based on renewals but you can only collect a bonus if you renew more than half of your renewals for a particular month. So if you have 80 renewals in a month, and you only renew 40, there's no bonus for you or anyone on your team that month but if the next month only has 20 renewals and you renew all 20, then you get paid on 9 of them. Sounds fair, huh? You will also have about 1000 properties in your portfolio or more as they fire other POD's adding more to your plate, making it almost impossible to catch up with anything. You are also required to put out fires on files that a previous POD never handled. The main phone is constantly ringing off the hook with angry residents complaining about maintenance issues that in most cases are not fixed because the maintenance department pushes the issues off on the POD to approve. I would never recommend anyone to rent from IH either. The lease application process a joke and the rules changes every time someone from the corporate office in Dallas would come to visit. This place is a ticking time bomb and I am so happy I got my life back before I died there.