5.0
7 Apr 2025
Current employee, more than 5 years
California City, CA
Recommend
CEO approval
Business outlook
Pros
Easy to navigate, affordable, live assistant,
Cons
when we prepare tax return for client as Full Service , specially if they are long form with all the stocks, dividends, crypto, business , rental and etc. after we put so much time on the return the client closes the return next day, I feel of wasted time, I was wondering if they should be some rules paying at least 25% or any other amount since we did all this work and they are deciding to close it , probably if they see there is a charge they will think twice maybe if they are trying to close or cancel the Full Service