World-Class Culture - Mid Market Account Manager Intuit Employee Review

5.0
14 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Since starting with Intuit, I have been floored by the integrity and culture of this organization. I feel blessed to call Intuit my professional home. I appreciate the open and honest communication, respect for work-life balance, recognition of efforts, positive relationships between colleagues, supportive leadership, a focus on employee well-being, a safe workspace, diversity and inclusion, opportunities for growth, collaboration, and a culture of teamwork

Cons

The Mid Market team is very much in its early growth stages. Fortunately, the challenges of a startup aren't fully realized, as Intuit is the foundation of this new division. There are some challenges including long working hours, limited/ disjointed resources, intense competition, uncertainty about market reception, lack of established processes, and rapid change. However, the outstanding culture and vast growth opportunity offsets the challenges in this moment.

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3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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