Thank you for taking the time to share your feedback with us–it helps us identify where we need to evolve and improve. We’re sorry to hear that you felt you were treated poorly by management. That's certainly not the experience we want our employees to have. We will share your concerns with our People Experiences team and continue to work with leadership to ensure that all of our employees feel valued and respected. Thank you again for taking the time to provide your feedback and for the 4 years you spent with us.
Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.
Cons
They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.