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      Intuit

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      Forced ranking is killing the culture - Staff Business Data Analyst Intuit Employee Review

      3.0
      22 Jul 2024
      Staff business data analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      High pay, smart people, strong business performance.

      Cons

      They recently started forcing 10% of all employees to the bottom performance rating. Those given the bottom rating are forced out once per year (if not forced out, given no bonus or equity at the annual review). There are no exceptions to the policy. Forced ranking has been a massive failure at every company at which it has been tried (see Microsoft and GE). Forced ranking results in unhealthy competitive dynamics and the forming of in-groups and out-groups. The toxic politics can now be felt all the time at Intuit. I believe forced ranking is quickly killing the culture.

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      3.0
      13 Jun 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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