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      Intuit

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      Intuit reviews

      Culture is changing for the worst - Anonymous employee Intuit Employee Review

      2.0
      8 Aug 2009
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with around me. The company supported better work-life balance earlier.

      Cons

      They are very poor in internal communications. I was proud of working for this company till last year. Decisions to layoff and outsource are quick but otherwise too slow. The work-life balance is deteriorating. There are teams that really need more resources, but there are other teams that are asked to get rid of people. Very poor in talent mobility.

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      3.0
      13 Jun 2026
      Service and support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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