Great small teams often hampered by bureaucracy - Anonymous employee Intuit Employee Review

4.0
18 Jul 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best reason: working with smart, motivated colleagues who care about each other as people. Good reason: solid benefits and work/life balance, company treats everyone like grownups

Cons

Biggest downside: near-constant reorgs take up too much time, delay projects, cause morale problems. Another downside: communication across company - across locations - not very good, waiting for news to "cascade"

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3.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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