Got my "education" and made life-long friends - Customer Success Manager (CSM) Ingram Micro Employee Review

3.0
3 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Ingram in the early '10's was like the very best times of High School... like attending Bayside High. I was honed into a resourceful, successful sales rep. Great insurance. They loved to treat us to donuts and pizza.

Cons

Donuts and pizza were used in place of decent wages, The organization took political stances that impacted all the staff and alienated me from the company I used to love. Ultimately, I was ineligible for the promotions that I would have been perfect for and I had to move on.

Explore other reviews about Ingram Micro

5.0
2 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

hybrid schedule, very nice people

Cons

I'm not a self-employed millionaire, sadly.

3.0
26 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Associate culture and comradery Team collaboration Work/Life balance Stable earnings Global vision People Hybrid office days & remote

Cons

Toxic environment last several years from US ELT; Not people-first mentality; Public company pressures and metrics impacting day-to-day associates and expectations; Fear tactic implementation; Pay scales are widely vast and unjustified even based on merit, experience, and talent losing retention of resources; Lack of communication by leadership on roadmap for awareness to our resellers and vendors- lack of trust and execution with go to market objectives; Losing customer business due to no support teams in place in the big bet areas of the company (Cloud and Platform);

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