A Rudderless Ship - Sr. Graphic Designer Infios Employee Review

1.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I worked with some great people over the years.

Cons

Over the past decade, the company has undergone three rebrands and several acquisitions, each accompanied by workforce reductions. In July 2024, the appointment of a new CEO led to significant organizational restructuring, including the addition of multiple management layers and the recruitment of several executives with prior professional ties to the CEO. This expansion increased bureaucracy and resulted in frequent changes to operational processes, impacting overall efficiency and employee morale. In addition, changes to corporate culture were immediately noticeable. At this same time, redundant hiring practices created uncertainty among existing staff, leading to increased voluntary turnover. Communication from management regarding the duplicate job roles was limited or non-existent, further contributing to employee dissatisfaction. In spring 2025, the company made a substantial investment in brand sponsorship with professional golfer Keegan Bradley. About this same time, leadership implemented a freeze on raises and bonuses for 2024 through late 2025, with compensation adjustments deferred most likely until Q2 2026 under a revised merit-based system - clearly showed what their priorities were. Leadership has continued to report strong financial performance and achievement of corporate goals, yet there was a major layoff in July 2024 creating an atmosphere of uncertainty among employees who don't know if they will be next to have HR pop up when they are meeting with their supervisor. Leadership has often stated that they support employee success, however, there appears to be a disconnect between these commitments and actual practices. The organization has experienced the departure of numerous long-tenured employees, resulting in the loss of valuable industry expertise. Feedback from remaining staff indicates a perception of being undervalued and of being treated like second-class citizens.

Explore other reviews about Infios

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Customer-focused, industry-awarded, used across SMB, Mid-Size, and Enterprise companies. Probably some of the smartest Supply Chain Execution experts in the world

Cons

Internal concerns about the mergers and changes, the new branding needs to gain market recognition. Many of the lifers have left the company or retired.

3.0
23 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The flexible time‑off policy genuinely supports work/life balance, and the company consistently shows a “family first” mentality. Mental well‑being is treated as a real priority, and employees are encouraged to take care of themselves. The newly added People Experience Panel gives employees a stronger voice and creates space for meaningful culture improvements. The company has a strong sense of purpose and a commitment to improving both customer and employee experience, reinforced by the new PATH goal structure. The Winfios recognition platform is a meaningful perk — it includes company‑wide recognition for birthdays and work anniversaries, plus peer‑to‑peer shoutouts. The point‑based system is a nice touch, allowing employees to redeem points for gift cards, company merchandise, and other rewards. The planned job restructure looks promising and may help clarify responsibilities and reduce role overload, though its success will depend on how well leadership understands the responsibilities currently absorbed by staff.

Cons

After layoffs, additional roles and responsibilities are often absorbed by existing staff, creating overwhelming workloads. This is frequent and seen across the organization. Performance is not always recognized. Raises are said to be performance‑based, but employees taking on multiple roles may still receive a “meets expectations” rating because the expectation becomes doing all roles exceptionally — which is unrealistic. This results in very low merit increases. Merit increase percentages appear to be the same across the board, regardless of workload or contribution. There has not been a cost‑of‑living increase in approximately three years. Leadership communication and alignment are inconsistent, which contributes to confusion, shifting priorities, and unclear expectations

See reviews by: Helpful|Rating|Date|All