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      Independence Blue Cross

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      Independence Blue Cross reviews

      CSR Remote - Customer Service Representative Independence Blue Cross Employee Review

      3.0
      26 Dec 2022
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      PTO, remote, benefits, nothing else /please read review before applying at IBC any CSR position /it just pays the bill and obtain some skills to move on elsewhere

      Cons

      no transparency, block holidays, late nights, poor training /please read review before applying for CSR positions

      Explore other reviews about Independence Blue Cross

      5.0
      2 Jan 2026
      Pharmacy coordinator
      Recommend
      CEO approval
      Business outlook

      Pros

      Work/life balance Leadership Good benefits Opportunity for growth

      Cons

      Understaffed teams Pay/salary Dental insurance is not great

      3.0
      3 Jul 2026
      Senior collections analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid work, flexible schedules, great PTO

      Cons

      The jobs are very underpaid and management can be unprofessional

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