Independence Blue Cross Reviews

Updated 2 Jul 2020

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3.9
76%
Recommend to a Friend
91%
Approve of CEO
Independence Blue Cross President & CEO Daniel Hilferty
Daniel Hilferty
196 Ratings
Pros
Cons
More Pros and Cons
  1. "Great Company to Work For"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Analyst 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence Blue Cross full-time for more than a year

    Pros

    - Great Benefits - Company really cares about its employees

    Cons

    No cons come to mind

  2. Helpful (2)

    "poor work environment for csr's"

    2.0
    Former Employee - Customer Service Representative in Phila, PA

    I worked at Independence Blue Cross full-time

    Pros

    very up to date company

    Cons

    do not make you feel supported as a csr

  3. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Specialist in Phila, PA
    Recommends

    I worked at Independence Blue Cross full-time for more than 8 years

    Pros

    Company looks out for their employees. Good benefits also

    Cons

    Promotions tend to be "who you know".

  4. "Great place to work - Awesome management"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Applications Developer in Philadelphia, PA
    Recommends
    Positive Outlook

    I have been working at Independence Blue Cross full-time for more than 8 years

    Pros

    Benefits, WFH, fair bonus pay, respects diversity, great Culture & Values

    Cons

    Limited growth, very slow to move new technologies use or implementation

    Continue reading
  5. Helpful (1)

    "Great benefits"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Independence Blue Cross full-time for more than 5 years

    Pros

    Great benefits and programs . Get in the right dept

    Cons

    Closed opportunities. Dead end career path.

  6. "Review"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Health Coach 

    I worked at Independence Blue Cross full-time for more than 3 years

    Pros

    Best people to work with as far as co workers

    Cons

    Management not transparent, not many opportunities for advancement

    Continue reading
  7. Helpful (1)

    "RUN! Exhausting and draining Job. Frustrating and overwhelming."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Service Representative in Philadelphia, PA
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Independence Blue Cross full-time for less than a year

    Pros

    Good benefit and time off.

    Cons

    This is a burnout job

    Continue reading
  8. "Outstanding"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Knowledge Analyst in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence Blue Cross full-time for more than 3 years

    Pros

    Great people Great leadership Great work/life balance

    Cons

    Stuck in their ways at times

  9. "Great Customer Service!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead Customer Service Representative in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Independence Blue Cross full-time for more than 10 years

    Pros

    Friendly Staff, excellent benefits, great locations, offer work from home

    Cons

    I don’t have any cons to offer

  10. "Happy"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Process Analyst in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Independence Blue Cross full-time for more than 10 years

    Pros

    Great boss, great coworkers, great opportunity to move ahead

    Cons

    I don't always enjoy the commute.

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