Pros
Environment is open and friendly - Working in HR, I have seen associates leave thinking "the grass is greener" elsewhere, and many re-apply, hoping to come back to IBC. Although our tuition reimbursement program has recently been scaled back significantly, there is a dedicated effort to invest in employees' growth - through formal training and informal programs (mentoring, cross functional work teams, etc.). We also have a strong community presence and corporate social mission where volunteerism is applauded, valued, and recognized.
Cons
We have been an employee driven culture to a fault at times. As we shift to a customer driven environment - I hope some of the entitlement will diffuse. We also have an opportunity to drive a true pay for performance compensation model - where distinguished associates are compensated as such - and there is a truer incentive to outperform others. Today, we focus more on collaboration than healthy competition.