Great company being destroyed by lack of quality processes and subpar management - Program Manager Illumina Employee Review

1.0
19 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Great infrastructure and events. Innovative and fast paced environment. Good company growth if R&D delivers

Cons

1. Below par base salaries 2. Bonus dependent on company financial performance. Bonus not tied to individual performance 3. Quality meltdown: Ops quality and validation teams are good inviduals but untrained and ineffective as the quality processes themselves have holes and are incomplete. For example- projects in manufacturing could be delivered by a functional group without quality or validation oversight. Once deployed there will be gaps attributed to quality but they get shoved under the rug till they become audit findings and then all hell breaks looks 4. Groupism is rampant and unless you know someone, you will be pushed and shoved around without a straight forward career path. Lot of intrusions in your work by people who have the ear of management but have nothing to do with what you are working on. People are looking to move up by playing the blame game and taking credit for other peoples work. Young engineers are sold a dream but are not aware of how their work fits into the whole scheme of things. This mafia mentality is leading to a lot of high performers wanting to change groups or quit the company. Add to this the blindsiding of the VPs by simply providing the info that they need to hear and not the bigger picture leads to a lot of projects delivering solutions that Illumina does not need or may even be against Illuminas best interest. 5. Finance cost centers are poorly set up. Even managers and ADs do not have control over their finances 6. Hiring for the sake of headcount accumulation is rampant. No clear understanding of Illumina needs when creating departments or resourcing leads to over hiring and subsequent layoffs. Lot of smart people working on pet projects which may or may not be in Illuminas best interest. Moreover hiring in plenty causes dilution of team performance and standards. As a result you get few mediocre performers against all high performers 7. Some managers have been promoted into positions in which they have no experience. These managers stall the progress of the group leading to attrition or a lot of unhappy employees 8. Common for some employees to be working 12 hour days while some employees show up to work once in a blue moon. 9 Management wants to preserve status quo rather than make effective changes to benefit the company and the consumers. No appetite for out of the box thinking or using industry best practices. A lot of times you hear " This is how Illumina works" 10. Too many resources are spent on events and non productive activities. Though attractive for a lot of young professionals this causes lack of concentration 11. Bureaucracy and politics: Never before seen level of politics here. Honest employees beware. You are being made use of as pawns for others career growth. Of all the workplace issues, this is the worst. Mutiple people will be working on the same thing. Teams are created and set up only to further peoples influence rather than solving actual issues.

Explore other reviews about Illumina

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company mission and vision. Fast paced environment. Opportunity for advancement across company. Flexible work schedule

Cons

Rebuilding after a few rough years of poor decision making from leadership.

1.0
21 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good campus, friendly coworkers, had a good mission once upon a time, lots of sports activities, chilled work life balance until rifs devastated the company.

Cons

Bottom barrel salary .... Pathetic to be honest. Extremely low base, poor bonus target that is not often paid and low RSU that company decided to take away from Sr. Manager and lower levels. Stay away from this place if you want a respectable compensation. Lots of cost cutting, ambitious projects staffed by less and less people, most people looking for the exit as morale is in doldrums

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