Pros
ITA has a good internal culture that supports and encourages engineers to be creative. They provide amazing benefits including free snacks, fruit, catered Friday lunches, top of the line health benefits, tuition reimbursement, and are always surveying us for what more they can do.
Cons
Some divisions and departments at ITA are silos. Due to rapid growth, and now being evaluated based on time worked on tasks creates an atmosphere where you are discouraged from spending time helping others in other departments to get the overall job done. Instead you are forced to focus only on your tasks. ITA is having to grow into a corporate giant to support its future needs and growth, and this takes away some of the freedoms employees have come to enjoy.
Thankfully due to slowdowns in the economy, the company has slowed hiring, which allows time for it to catch up with growing pains.