ITA Software Reviews

3.7

64% would recommend to a friend

(16 total reviews)

Jeremy Wertheimer

74% approve of CEO

20% positive business outlook

ITA Software has an employee rating of 3.7 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ITA Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
3.0
11 Feb 2011

OK but immature

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Little hassles. Perks are better than many, including the impending new owner. Good adoption of the trial-period employment practice. Pay is OK.

Cons

Some projects have diffuse responsibility. Siloed departments with too much duplication. Factory-overseer micromanagement mentality. Too much ad-hoc everything. Disparate tools used even in the same department leads to duplication of effort. Ridiculously strict maintenance schedule makes everything take too long. No advancement for mid and senior technical staff. Favoritism. HR does well in general with surveys and the like, but falls down in handling specific issues. You must be both an academic and into "geek chic" to stomach the place. Loads of intellectual-bully juveniles given overly-long play on their leashes.

5.0
3 May 2009
Recommend
CEO approval
Business outlook

Pros

ITA has a good internal culture that supports and encourages engineers to be creative. They provide amazing benefits including free snacks, fruit, catered Friday lunches, top of the line health benefits, tuition reimbursement, and are always surveying us for what more they can do.

Cons

Some divisions and departments at ITA are silos. Due to rapid growth, and now being evaluated based on time worked on tasks creates an atmosphere where you are discouraged from spending time helping others in other departments to get the overall job done. Instead you are forced to focus only on your tasks. ITA is having to grow into a corporate giant to support its future needs and growth, and this takes away some of the freedoms employees have come to enjoy. Thankfully due to slowdowns in the economy, the company has slowed hiring, which allows time for it to catch up with growing pains.

5.0
24 Mar 2010

Overall, a great place to work

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

ITA treats its employees very well; salaries are high and benefits are better than the vast majority of companies, even in the Boston area. The company has a very good product and a lot of extremely smart people working for it. There is still a "start-up" feel to ITA, although it is becoming a large organization.

Cons

Even though its growing, there is still a lot of "small company" ad-hoc stuff to work around. There aren't really a lot of avenues for advancement. QPX is the #1 product for domestic airfare search, but for how long? The company seems to be resting on its laurels more than it should, developing products that it can't sell.

Viewing 1 - 3 of 16 Reviews

Glassdoor has 21 ITA Software reviews submitted anonymously by ITA Software employees. Read employee reviews and ratings on Glassdoor to decide if ITA Software is right for you.