Poor Management Speaks Volumes - Research Specialist ISG (MA) Employee Review

2.0
1 Dec 2014
Recommend
CEO approval
Business outlook

Pros

(With regards to the Research department) Decent as a first job out of college- no prior experience is necessary. Good for putting a year of work experience on a resume. Overtime can be worked whenever desired (paid time and half).

Cons

(With regards to the Research department) Office environment is very catty and reminiscent of high school- employees gossip about each other behind backs and closed doors. Positive feedback on performance is very rarely given, only critiques on work done incorrectly. No opportunities to be promoted from within- company is family-owned and all experienced positions are held by family members only. Employees not related to family are treated unfairly (pay greatly varies despite similar job positions and experience levels). Money is often valued higher over employee well-being- managers refuse to hire enough individuals to meet demands (too expensive), resulting in several hours of "mandatory overtime", particularly around holidays like Thanksgiving and Christmas. Occasional, friendly office chat is prohibited.

Explore other reviews about ISG (MA)

5.0
17 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Low expectations, easy workflow, laid back case manager

Cons

Low caseload, no raises, repetitive caseload

4.0
8 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good work cases, nice case managers

Cons

repetitive cases at times, slow work flow

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