An unorganized company masked behind "great benefits and perks". - Videographer/Editor IMPACT: Coaching and Training for Endless Customers Employee Review

Hey there, this is Natalie by the way. Thank you so much for the transparency into how you're feeling. While my primary focus is the happiness of our team, I know I'd be naive to think everyone is perfectly happy at all times (which sucks honestly), but I'm always sad when someone has a bad experience here. However, seeing your honest feedback allows me to focus on things we can do differently. I'm happy to report that we already solved or are working on a lot of the things you pointed out, so it looks like we're on the same page. - Company Processes: We made it a company priority to re-do all of our most important processes and rolled out 23 approved and updated ones already. It's been a game-changer. - Management pleasing higher-ups: We recently merged the management team with the leadership team to knock down any perceived "hierarchy" walls and improve communication with the rest of the teams. This team meets daily and our communication and productivity between now and a couple of months ago is night and day. - We're also more strictly tracking time off in an effort to make sure people are taking enough. While a lot of people manage to take the time they need already, we don't want anyone in the company feeling like unlimited is actually "unlimited". I run reports on this now. I know this doesn't change your experience, but I thought you'd want to know that we're addressing these things. Best of luck with everything moving forward. And if there's anything you want to talk through in more detail feel free to reach out any time! - Natalie