Recruitment needs work - Anonymous employee ICW Group Employee Review

2.0
8 May 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Set up the call and contacted professionally

Cons

Recruiter communication was not good during the interview, she kept interrupting me everytime I tried to speak and kept on telling me that she was running out of time and I had to answer from overview and yet ask me questions about my experience and to give examples. How can I give examples if i keep getting interrupted and not letting me complete my sentence. Atleast, set up a longer time if u need such details. 10 questions and more for 30 min call sounded really weird. Stop interrupting me the whole time, would have been smoother and then sounded very unprofessional and hyperactive. She needs some training on how to speak and ask questions. She seemed polite just interrupted me so much it made the experience bad. After which, she asked me a bunch of timings for just next interview and never emailed me back or updated me about next steps. Overall bad experience.

Explore other reviews about ICW Group

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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