Too many chiefs on high horses! - Anonymous employee ICW Group Employee Review

2.0
21 Mar 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I met some AMAZING friends through working at ICW. And the happy hours. While I often felt frustrated with KP and DH and where they were taking the company, I was provided with some excellent growth opportunities.

Cons

Where to start? Wayyyy too many managers and not enough people to do the actual work. They pay terribly and expect managers (I was one) to motivate entry level employees to work their behinds off for practically nothing. I put in a lot of time at ICW and was one of the lucky ones to get in on the good side and be given some great chances to move up. If you crossed the wrong person, you might as well pack up and leave because there's no coming back if you aren't liked. Very discouraging environment.

Explore other reviews about ICW Group

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

1. Management is invested in professional development and are focused on growth opportunities within the company. 2. Case load is manageable and allows for a reasonable work/life balance. 3. Compensation in terms of salary, paid time off, insurance, etc. is very fair.

Cons

Nothing- None at this time.

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Triage department does some of the initial contacts.

Cons

Management is going in the wrong direction. New changes and processes with added work while taking tools away to help you do your work. The changes and processes are meant to cut costs to help the company expand while overworking the adjusters which negatively impacts claims handling and services provided to customers.

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