No Training and Heavy Workload - Investigator Payments Coordinator ICON Employee Review

1.0
11 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Very few if any at all.

Cons

They provide employees with little to no training whatsoever. This was due to a lack of staff as turnover is extremely high with most leaving within their first year. As a junior employee you are given a heavy workload that is not feasible to complete in your 8 hour day. Management continuously said workload would be reduced with new hires however there was no staff to train the new employees. I wouldn't recommend anyone to take up this position who values career progression or a positive environment to work in.

Explore other reviews about ICON

5.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people to work with

Cons

Not many cons with management

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Decent work life balance, great insurance

Cons

Inadequate filling of positions for colleagues who have left has lead to higher workload for current employees with no pay increase

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