Why so many lies?? - Customer Success HubSpot Employee Review

3.0
11 Jul 2025
Recommend
CEO approval
Business outlook

Pros

The people who work here and most of the customers. Working from home and having nice offices. Working with the best tools possible to be great at what you do. Being at the center of the AI revolution. Software I love to use and help others use.

Cons

Why advertise WoR when its no longer a real benefit? Why deleting employee comments from your social posts? Why all the fake reviews on Glassdoor? Why say you have not removed benefits when you have been doing so since the layoffs? That takes me to… why the quiet layoffs? Why run eNPSs but not act on employee feedback? Transparency is still one of the company’s core values. Act by it or just remove it.

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HubSpot Response
11mo
Hi there, we’ve seen the feedback on our recent post about Week of Rest and appreciate the chance to clarify. This year, we made a shift — instead of a shared, company-wide break, we offered employees more flexibility to take time off when it made the most sense for them and their teams. Many still chose to take that same week to recharge, but our post didn’t reflect that change as clearly as it could have. We know how important time off is — for rest, mental health, and showing up as our best selves. We’re glad so many HubSpotters were able to unplug, and we’re deeply appreciative of those who continued supporting our customers and colleagues during that time. We’ll be more mindful moving forward to make sure what we share publicly reflects the full picture. You can always learn more about our benefits, including Flexible Time Off on our Careers Site: https://www.hubspot.com/careers/benefits Thanks for sharing your feedback and all that you do.

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