Was great, increasingly terrible - UX Researcher HubSpot Employee Review

2.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Pay is good Colleagues are generally nice & smart Work is challenging

Cons

Leadership is taking on more of a FAANG tech mentality and doing it poorly at that Micromanagement is on the rise No psychological safety Firing some of the best people and replacing them with mediocrity An environment of malaise has been created More managers than are necessary. No one around me is happy at work anymore. It wasn’t always like this.

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HubSpot Response
2y
Sorry to read/hear this. Lots to unpack here, but definitely understand that UX has gone through a lot of change of late, so the goal is to ensure we listen and learn from the feedback and work with UX leadership on a clear path forward that hopefully addresses some of the feedback you shared. Appreciate you making the time to share it even though it's painful to read. -Katie

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Cons

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2.0
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Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

15
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