4.0
23 Mar 2014
Current employee, more than 5 years
Dublin, Dublin
Recommend
CEO approval
Business outlook
Pros
Well known brand, great for experience, good benefits, recognition of individual achievements and opportunities to develop in the industry. Good work life balance. Hilton University is great to learn about core values, way of doing business and to develop skills that are required for growth.
Cons
Low salary, very demanding guests, lot of pressure on staff to provide the best service possible and to give customers the best experience. Need to have the ability to not take complaints personally during times when the pressure is high on the employees.