Hilton Reviews | Glassdoor.co.nz

Hilton Reviews

Updated Nov 11, 2019

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4.1
81%
Recommend to a Friend
94%
Approve of CEO
Hilton CEO Christopher Nassetta
Christopher Nassetta
1,916 Ratings
Pros
Cons
More Pros and Cons
  1. "A very good company culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Hilton full-time for more than 3 years

    Pros

    In my experience Hilton is a company with a real family culture. There is a great vetting process in which they ensure all staff hired are fit personality-wise to match up to this culture. Expectations are high but everyone treats you very well and you are rewarded with great benefits such as staff meals, a very good deal on staff rates when staying at any Hilton around the world, team outings, department... recognition months and so on. Love the company.

    Show More

    Cons

    Only downside would be at times can be difficult to access staff rates when a team member wants to stay in-house. Depending on HR associate, can be hard to find a time to be able to use this rate.

    Hilton2019-07-29
  2. "Guest Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Agent in Christchurch, Canterbury
    Doesn't Recommend
    Positive Outlook

    I have been working at Hilton full-time for more than a year

    Pros

    Staff meals, Free parking, Empowerment

    Cons

    Low wage, Extra work, Bad pressure

    Hilton2019-04-07
  3. "Marketing & Communications Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Incredibly supportive and driven work environment.

    Cons

    Like most jobs/careers, one may be overloaded with too many tasks at one time. Although, when once you speak up, changes can be made.

    Advice to Management

    The management sees potential in their colleague and encourages them to further themselves with provided education and onsite work experience.

    Hilton2018-06-30
  4. "a valuable experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Auckland, Auckland
    Recommends
    Positive Outlook

    I worked at Hilton

    Pros

    great benefits, discounts on stays at the hilton worldwide and their f&b outlets

    Cons

    working hours vary a lot since it is not busy throughout the year

    Hilton2017-05-16
  5. "Hotel experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 8 years

    Pros

    Good company to work for, with good leadership training. They are currently working on their culture and are quite innovative.

    Cons

    Experience can vary hotel to hotel depending on management and also from region to region. Salaries are not always competitive.

    Hilton2017-04-14
  6. "Turndown attendant"

    StarStarStarStarStar
    Turndown Attendant in Auckland, Auckland

    I have been working at Hilton

    Pros

    Nice people, very good director. Good benefit from the hotel such as discounts when travelling only if you plan on travelling. Good experience

    Cons

    High staff turnover, no motivation within the workforce, make new friends and they leave. Hard to advance but everything takes time

    Advice to Management

    Hard to advance, low pay and recognition will increase staff turnover

    Hilton2015-05-11
  7. "Hilton property is very good one of the best property"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Room Attendant in Doha
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than a year

    Pros

    Best place to work.

    Cons

    I Don't find any downsides of Hilton.

    Advice to Management

    Do Some more betterments to the staff.

    Hilton2019-11-11
  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Event Sales Executive in Manchester, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Hilton full-time for more than a year

    Pros

    Good people to work with, management are friendly and always happy to talk and help, free staff food

    Cons

    lack of teamwork across the departments, staff food is a bit hit and miss

    Advice to Management

    N/A

    Hilton2019-11-11
  9. "Hilton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Guest Service Representative in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Flexible hours for school and life

    Cons

    Long hours when very busy

    Hilton2019-11-09
  10. "good management team"

    StarStarStarStarStar
    Current Employee - Events 

    I have been working at Hilton part-time

    Pros

    nice managers and good pay

    Cons

    long hours shift, tiring work

    Hilton2019-11-07
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