It'll Do For Now - Front Desk Clerk Hilton Employee Review

3.0
7 Aug 2009
Recommend
CEO approval
Business outlook

Pros

One of the bright spots for working with Hilton is the training and transparency about the computer systems, sales, and how Hilton functions day to day. OnQ University is a great place to take online courses and pick up skills that might not be a part of your normal job function.

Cons

Locally, Hilton has not really taken an interest in how the franchise is run. If they took a really good look, their hotel would be in better shape and our team would be happier. We cut so many corners, our hotel should be built in a circle.

Explore other reviews about Hilton

5.0
5 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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