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      Hilton

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      Hilton reviews

      Good luck - Front Office Manager Hilton Employee Review

      2.0
      23 Oct 2017
      Front office manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Good structure; focused on exceeding expectations for team members, guests, owners, community.

      Cons

      As in many other places: your experience may change tremendously according to your hotel's leaders and there might not be a good experience depending on this fact, since not everywhere they walk the talk.

      avatar
      Hilton Response
      8y
      Thank you for your review and offering feedback as we value your honesty. We We are disappointed to hear that you are not experiencing the working dynamic as you had hoped and one that we strive to promote. As you know, it is important for us to have our Team Member's feel heard. As such, if you would like any further assistance in addressing these concerns, please reach out to your HR team or manager.

      Explore other reviews about Hilton

      5.0
      5 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Best workplace ever! Great team, benefits, travel and hotel stay perks!

      Cons

      No Cons to mention at this time.

      3.0
      5 Jun 2026
      Security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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