There are better IT Staffing Agencies - Deskside Support Technician Hemmersbach Employee Review

2.0
27 Dec 2023
Recommend
CEO approval
Business outlook

Pros

- Colleagues were good to work with. - Pay was average

Cons

- Many missteps with paying employees on time - Poor manager engagement and contact - Good reviews lead to no raise - Benefits were not the best

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Hemmersbach Response
2y
Dear former colleague, Thank you for taking the time to write us a review. It’s nice to hear that you had a good experience working with our colleagues here. We put a lot of effort into fostering a culture in which we work together as a team to enthuse customers, and as a result many who work with us have nice things to say about the team dynamics they find with us. However, we’re sorry to hear that there were things that you were not happy with. Our rapid growth in the US some years ago was not without some growing pains, and there were some administrative and operational challenges for us. We have already sent some of our colleagues from our headquarters to help improve our processes, including the optimization of our onboardings, and we are continuing in our efforts to make changes for the better. As for salary increases, these are based on performance and are reviewed every year, so we encourage our colleagues to have open and honest conversations with their supervisors regarding the performance targets that will help them to achieve their compensation goals. If you have any more feedback, we would appreciate it if you could share it with us by emailing us at EmployerRatings@Hemmersbach.com. Kind regards, Your HR Team

Explore other reviews about Hemmersbach

5.0
18 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Benefits, people great place to work

Cons

Has area for development but still working on it in progeess

2.0
2 Jan 2026
Recommend
CEO approval
Business outlook

Pros

good pay, great coworkers, there for you anytime

Cons

no company vehicle, no gas card, mileage reimbursement is on the low side. management is awful, somehow can't manage to schedule tickets correctly with dispatch team

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Hemmersbach Response
4mo
Thank you for taking the time to share your feedback. We are glad to hear that you appreciate the support of your colleagues and the teamwork within your team, as collaboration and mutual support are key values for us. Your comments are valuable and help us reflect on how we can further improve our operational processes and leadership practices. We strongly believe in open and constructive dialogue and encourage you to share more detailed feedback with your manager or local HR team. Should you wish to provide additional input, you are also welcome to reach us at EmployerRatings@Hemmersbach.com.
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