Everything. When I first started working there I thought this was a stable job where they actually cared about keeping their employees, and when I read all the terrible Glassdoor reviews & Indeed reviews, my first thought was that those people were just slacking... so I took a chance because I said to myself I’m an overachiever and I can do the work!! I was W R O N G! I have worked my butt off to pass all the tests and things they want you to take, only for you to become disposable. Unorganized doesn’t even begin to cover the lack of structure in this company. The supervisors are all Not knowledgeable, and they are very hostile. One day they tell you to do one thing, the next day someone will tell you to do the absolute opposite. They will make you feel like if you aren’t performing that it’s something you’re doing, instead of taking responsibility for company errors. It was very disheartening to have many supervisors ask you to skip your lunch or your break. This is a COLD CALLING job, I found 80% or more of the clients we called had no idea we were calling, or were very angry by the calls so it made it hard to get sales without pressuring or forcing people to enroll in the policies. I found lots of people doing anything to “get the sale” and this really explains why the health care system is the way it is in America, because you have companies like this who swindle their employees and customer into thinking they’re “doing good things” and “helping people” when that is not the case. They will ask you to skip lunches, breaks, and over-work yourself to “meet the goals” which for many are impossible to meet. They use the “top performers” to make an example out of those who aren’t performing instead of focusing on those areas and showing you personally how to overcome them. It’s THE single worst company I’ve ever worked with and I’m so disappointed in how disposable they treat their employees.