Pros
My colleagues and team were amazing, and my direct supervisors (PEs) were integral to my growth and advancement. I can't speak highly enough of these individuals. Medical benefits are unmatched, and the fringe benefits are great. Fair PTO accrual. Everyone is incredibly welcoming, and the company is fast-growing and forward-thinking. With the new CEO, the company's direction looks even more promising. I truly love Gusto and its product. Compensation felt more than fair for the work I performed. The customers and my team colleagues make the hard days worth it. The work is very fulfilling.
Cons
**Cons:** Overall morale has been affected by frequent leadership changes, ad hoc process improvements, and insufficient emphasis on employee retention. Internal mobility and role placement could benefit from more structured processes, better communication, and improved alignment between company needs and individual skillsets. Employee engagement is low partly because the company often does not place employees in roles that better suit their skills. Enhancing job security and creating clear career development paths could significantly improve morale. Additionally, addressing the gap between executive initiatives and mid-management decision-making would help align efforts across the organization more effectively.