GSD - Learning and Development Gusto Employee Review

5.0
28 Oct 2015
Recommend
CEO approval
Business outlook

Pros

I've been at Gusto for almost a year. At this point, I can't imagine going anywhere else. I'm not sure where to start...Yeah, we've got the cool perks, and the sweet office, and stellar PTO policy (as in, it's unlimited)- but those all pale in comparison to the reality of what Gusto is. We are a group of people building something that makes people's lives easier. I've never worked harder in my life, and I've never been as happy to get out of bed everyday and come into a dynamic exciting work environment full of people I consider friends. This isn't a stuffy or pretentious workplace- we don't just hire people with shiny degrees from elite schools. We hire people who share our values and who we feel can contribute meaningfully to the team. I think that upper management spends a great deal of time thinking about what it means to "work" and how it should be meaningful, creative, and challenging- and how it can give you a sense of ownership, identity and pride. They inherently understand that valuing people creates value. Look, I know this sounds mushy, and like I might be standing in line for a second cup of Kool-Aid. I have have been in the workforce for a good amount of time. I know what it's like at Fortune 500 Companies, at startups, at companies that are secretive and driven only by cost, where your only value is in the bottom line. Companies who would suck you dry, chew you up and spit you out as a meaningless number. Gusto is the opposite of that and I feel lucky to contribute to this team.

Cons

Growing pains with our explosive growth means we're navigating two sites, and discovering how to thoughtfully approach an evolving culture.

Explore other reviews about Gusto

5.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

2.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

The product is genuinely good, too bad the same can’t be said for how they treat the people who sell it.

Cons

Leadership talks a big game about people-first culture but the reality doesn’t match. The Chicago office expansion felt like a poorly thought-out experiment, new hires were brought on without a clear long-term commitment, and layoffs came without warning, leaving people blindsided. Crossing a billion dollars in revenue and still cutting employees sends a clear message about where workers rank on the priority list. Remote work flexibility is also a glaring weakness. For a company selling HR software to modern businesses, their internal stance on where employees can work is surprisingly rigid and hypocritical. The “flexibility” messaging is mostly optics. The broader concern is the AI roadmap. The automation push feels less like an innovation strategy and more like a slow wind-down of the workforce. Employees aren’t blind to it, it creates anxiety and erodes trust. The culture of transparency they promote externally is largely a facade internally.

10
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