Used to be good - Anonymous employee Gusto Employee Review

Expectations for employees are well above what is possible due to product limitations, constantly changing personnel and direction. Employees are not set up for success and live in fear of being let go at any moment despite good performance. Management is like an old boys club of Ivy league grads and heavy favoritism plays a part into who gets opportunities versus who does not. This is not at all a meritocracy. Gusto drills it's values into every employee's head to where you could recite them in your sleep, but in the past 8 months, actually living up to these values has all but been abandoned. The commonly recited slogan is "Humans are not resources" though this is EXACTLY how employees are treated. I agree with every single critical review here and as you can see there is a running theme. You can't expect for the company to do well, and for employees to be passionate about company goals when employees themselves are not treated properly. There is very little recognition for success, but if you're not doing well, don't expect to be given any feedback or even keep your job. The facade of culture and community is trumped by an underlying sense of resentment that is growing amongst employees, and management and the people team seem to refuse to admit or recognize this. There is absolutely zero career development and the lack of titles does not set up anyone for success for the future of their career. I understand this was done to avoid egos developing internally, but there are definitely huge egos within Gusto that have nothing to do with job title. Many employees are overqualified for their job titles, and not given any room to grow within the company. All management and upper level positions are posted on our career website, no promoting from within.