Avoid at all Costs - Student Operations Specialist Guild Employee Review

Mission: Guild is a place to make a tangible, positive impact on the world at a time when societal challenges can feel overwhelming. The stories we hear about people whose lives have changed are so inspiring. Opportunities: Guild has gone through a lot of changes in the past few years and is continuing to transform itself. There is a lot of product innovation, a focus on improving existing processes (including a commitment to real AI use, not performative), and the chance to be part of Guild's next phase. Teammates: Guild is full of talented, passionate, hard-working people who are excited by new ideas and generous with their time. There is a near-constant buzz of ideas, insights, and lessons that employees freely share with one another because they focus on the goals and outcomes, not politics. Hybrid work: Guild encourages people in the Denver area to come to the office a few times per week, but people can choose what works best for them. Remote employees in other parts of the country can visit headquarters.

Priorities across teams: Since most teams are pretty lean, it's important to build alignment on important priorities early if you need a lot of time from someone on a project. Transformations: Changes to strategies or team structures can throw some people for a loop, but they can also be energizing for people who lean into the fact that a company at Guild's stage has to stay agile to deliver on its goals and meet customer needs.

Amazing mission and vision - brings together cool people all working towards the same goal.

A lot of shady things are happening behind the scenes - they talk a lot about transparency and clarity is kindness, but managers are way more concerned with business leaders than their team. Before I left, 10 members of our small team opened a confidential report on our manager due to unethical and inappropriate behavior. We went through a long process including talking to HR leadership and Employee relations team members. It ended in me and several others of that small group being impacted by a RIf. Our leader is still at Guild and I hear she continues to be shady and inappropriate. Honestly shows they dont truly care about their people, just about the ROI. Only a small few get considered for growth in the organization and leadership LOVES to shine on these 3% like its happening all the time. A ton of bias, a ton of favoritism.