Sometimes fun, but always disorganized. - Customer Service Representative Groupon Employee Review

3.0
17 May 2012
Recommend
CEO approval
Business outlook

Pros

Casual dress code, free soft drinks, nice people, unlimited (for now) paid vacation, decent benefits, better than being unemployed, cool office.

Cons

Very disorganized, lack of competent leadership at all levels, departments working against each other, emphasis on quantity over quality, who you know is more important than how hard you work.

Explore other reviews about Groupon

5.0
5 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Love working here! Great people

Cons

Little upward growth within the company or team

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Gaining experience targeting multiple industries

Cons

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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