Not a bad job for those in college - Customer Service Representative Gopuff Employee Review

4.0
1 Aug 2019
Recommend
CEO approval
Business outlook

Pros

-Free parking lot if you drive. -Fairly easy job. -You're allowed to use your phone, watch netflix, do whatever if you're not helping a customer. -20% employee discount. -Laid back environment. Just do your job and do it well and you'll be okay. Don't get too comfortable and break the rules. -Most coworkers are helpful -You can switch shifts with some one if you need to. You can also give up shifts. -5 minute grace period if you're late. -They seem to like to promote within.

Cons

- Overtime is restricted to only 8 hours. - Training is horrible. Overall the job is very easy to learn but most of your training will be asking co-workers and on the job experience. - Some coworkers are very cynical and their lack of positive energy can be daunting. - 24/7 operation. Not closed on any holiday. Hours can suck.

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
23 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Competitive pay Employee discounts 401k match Some competitive benefits (that are now gone) Remote friendly

Cons

Toxic culture Toxic senior leadership Low morale Full time employees squeezed so thin

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