Just find somewhere else. You're better off. - Keyholder Gopuff Employee Review

1.0
19 May 2026
Recommend
CEO approval
Business outlook

Pros

They got rid of all of the pros. There were great ones like 1/2 off caffeine. 40% off gopuff orders. Gone. They dont even hire full time.

Cons

Pay sucks. They do not care about their employees whatsoever. Corporate would rather cut corners, cut costs, cut people, instead of taking care of them. They decide from cali what works in az. They make decisions based on what earns corporate more. God forbid you work in any of their retail locations. Then you have to hit obscene metrics to expect of people you pay minimum wage or barely 70 cents more.

Explore other reviews about Gopuff

5.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work atmosphere great opportunity to deal with community.

Cons

Honestly, there's nothing I didn't like about that job. Except for going in the freezer lol.

2.0
4 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Supportive Regional manager for sites

Cons

Lack of Accountability (Passing the Buck): Decision-making often lacks ownership, resulting in frustration and confusion when problems arise—issues are shifted rather than addressed. Unrealistic Expectations with Reduced Labor Budget: Increased performance expectations paired with significant cuts to labor budgets leave teams stretched thin and unable to meet demands effectively. High Turnover Among Operational Associates: The combination of workload pressure and no up-word movement leads to frequent employee departures at the associate level. Burnout Among Site Leaders: Site leaders are overwhelmed by the demands of managing intense workloads with insufficient staffing and appropriate labor hours support, has led to burnout and diminished morale. Insufficient Support Structures: There is a noticeable gap between what is expected of employees and the support (training, tools, manpower) provided to help them succeed. Reactive Rather Than Strategic Planning: Operational strategy often feels short-sighted, with decisions made on the fly rather than through proactive, long-term planning.

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