Not for the faint of heart - Engineer Gogo Employee Review

Gogo is in the middle of a major transformation, and for people who are energized by growth, accountability, and meaningful work, this is an exciting time to be here. The acquisition of Satcom Direct brought together two companies with different strengths, histories, and cultures. That kind of integration is never easy, but it has created a company with a much broader portfolio, stronger market position, and a clearer path forward. Gogo’s past success was built during a very different era in aviation connectivity. For years, the company built a strong and valuable position in the air-to-ground market, and that remains an important part of the company’s business today. Gogo continues to evolve its ATG products and services to deliver value to customers. At the same time, the aviation connectivity market has changed dramatically. Customers now have more options, competition is stronger, and long-term success requires a broader portfolio and a more diversified set of solutions. That is why the Satcom Direct acquisition matters. SD brought deep experience in satellite communications, strong customer relationships, access to multi-orbit solutions, and experience serving commercial, military, and government markets. Combining that with Gogo’s history, customer base, and aviation connectivity expertise creates a much stronger company. The new culture is focused on ownership, execution, customer outcomes, and continuous improvement. There is real opportunity here for people who want to help build something stronger than what existed before. The culture is changing because the business has to change. The days of assuming past success will carry the company forward are over. The people who thrive here now are the ones who care about execution, accountability, teamwork, and customer success. They are not afraid of hard work, and they understand that excellence is earned. Gogo is not perfect, but it is moving in the right direction. For professionals who want to be part of a serious, competitive, high-performing company, this is a great place to be.

Transformation is uncomfortable. The company has gone through reorganizations, leadership changes, process changes, cost discipline, and a renewed focus on performance. Not everyone will enjoy that environment, especially if they were comfortable with the way things used to be. There are still areas where communication can improve, and any fast-moving organization needs to keep listening to its teams. But change was necessary, and the company is making the difficult decisions required to compete in a very different market.

- Fun people are still around. - The business is getting more serious. Which means success. - Not forced to participate in pointless after hour team building or "work fun" activities - Hybrid schedules

- We still have too many losers and liars in key positions. They make life difficult and pretend they make progress when all they do is go in circles with a smile on their face. - Kindness from Gogo people is a front to hide incompetence or lack of work ethic. Funny once you see behind the curtain. - SD people are seen as jerks or some other term of endearment. Problem is, old Gogo never made a profit and carried massive debt. SD was highly profitable. So you can have your rainbows and balloons while your company bled money and call that successful. Having no competition in the ATG space can do that. Welcome to the real world, where you have to fight to survive. No more hippie business.