There is Potential, but wait for some middle-management cleaning - Anonymous employee Gogo Employee Review

2.0
6 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Gogo BA is most certainly the leader in Inflight WiFi for Business Aviation. Their products and the majority of their employees are some of the best around. The technology is new and exciting to be around.

Cons

If you don't have experience managing people or managing a function, you should not be a manager whether it be a manager or VP. One of the 5 Star reviews on here was from a VP who had no management experience and no experience managing the function they were given. That is not setting an organization up for success, it is setting it up for failure and continuing to drive good people away. There is a group of managers, leads, and engineers (5 or so) that are really holding the company back. They are a clique leftover from the days when Gogo BA was more about me than we. If you're not in favor with these folks, you might as well to bang your head against the wall because nothing will get done. It would be different if they were amazing engineers and mangers, but alas, they are not. They are mediocre, at best, and should be pruned from the tree.

Explore other reviews about Gogo

5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Gogo is in the middle of a major transformation, and for people who are energized by growth, accountability, and meaningful work, this is an exciting time to be here. The acquisition of Satcom Direct brought together two companies with different strengths, histories, and cultures. That kind of integration is never easy, but it has created a company with a much broader portfolio, stronger market position, and a clearer path forward. Gogo’s past success was built during a very different era in aviation connectivity. For years, the company built a strong and valuable position in the air-to-ground market, and that remains an important part of the company’s business today. Gogo continues to evolve its ATG products and services to deliver value to customers. At the same time, the aviation connectivity market has changed dramatically. Customers now have more options, competition is stronger, and long-term success requires a broader portfolio and a more diversified set of solutions. That is why the Satcom Direct acquisition matters. SD brought deep experience in satellite communications, strong customer relationships, access to multi-orbit solutions, and experience serving commercial, military, and government markets. Combining that with Gogo’s history, customer base, and aviation connectivity expertise creates a much stronger company. The new culture is focused on ownership, execution, customer outcomes, and continuous improvement. There is real opportunity here for people who want to help build something stronger than what existed before. The culture is changing because the business has to change. The days of assuming past success will carry the company forward are over. The people who thrive here now are the ones who care about execution, accountability, teamwork, and customer success. They are not afraid of hard work, and they understand that excellence is earned. Gogo is not perfect, but it is moving in the right direction. For professionals who want to be part of a serious, competitive, high-performing company, this is a great place to be.

Cons

Transformation is uncomfortable. The company has gone through reorganizations, leadership changes, process changes, cost discipline, and a renewed focus on performance. Not everyone will enjoy that environment, especially if they were comfortable with the way things used to be. There are still areas where communication can improve, and any fast-moving organization needs to keep listening to its teams. But change was necessary, and the company is making the difficult decisions required to compete in a very different market.

3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Fun people are still around. - The business is getting more serious. Which means success. - Not forced to participate in pointless after hour team building or "work fun" activities - Hybrid schedules

Cons

- We still have too many losers and liars in key positions. They make life difficult and pretend they make progress when all they do is go in circles with a smile on their face. - Kindness from Gogo people is a front to hide incompetence or lack of work ethic. Funny once you see behind the curtain. - SD people are seen as jerks or some other term of endearment. Problem is, old Gogo never made a profit and carried massive debt. SD was highly profitable. So you can have your rainbows and balloons while your company bled money and call that successful. Having no competition in the ATG space can do that. Welcome to the real world, where you have to fight to survive. No more hippie business.

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