* The environment is disorganised, with a lack of clarity on ongoing matters, making it difficult to obtain accurate information. While a handful of colleagues are supportive, many others seem either uninformed or somewhat detached.
* Salary adjustments non existent.
* There are no additional benefits such as private healthcare, income protection, or life insurance.
* No Bonuses. Grind culture, targets often prove unattainable, equaling no commission. Only a select few benefit from more favourable territories or product alignments.
* Opportunities for promotion are absent, along with any defined career progression path, seemingly due to a reluctance to increase compensation.
* A sense of community or belonging is notably lacking.
* Morale tends to be low among the teams, with many expressing a desire to depart. New hires often share regrets shortly after starting, typically within one to two months.
* The average employee tenure is around one year and two months, a figure that recruiters familiar with placements from GlobalData can verify through their data.
* The CRM system, despite being based on top-tier software, has been rendered ineffective by decisions from the administrators and technical team.
* The company operates on a very frugal basis, which is apparent from details like jars of loose white sugar and instant coffee, kettles in need of cleaning due to limescale buildup, the absence of a year end celebration, and instead a modest January event called the 'Annual Awards' with limited standing catering at a recurring venue like the Natural History Museum. The late timing after a full workday can make attendance impractical for those commuting from outside London.