They're alright. - Advanced Repair Agent Geek Squad Employee Review

4.0
24 Oct 2015
Recommend
CEO approval
Business outlook

Pros

Experience and job security. If you get hired for this position, unless you majorly F up, they won't fire you. So you get to quit on your own terms, which is good for experience.

Cons

Internal pressure + coworkers are often unqualified. Bestbuy likes to hire internally, so geek squad part time ARAs are often technically stupid. If you get hired FT for this position, you'll likely have an aneurysm dealing with the help.

Explore other reviews about Geek Squad

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Great people, amazing boss, flexible hours. Learned a lot about hardware and software troubleshooting and am always entertained repairing iPhone hardware.

Cons

Fast paced environment that may overwhelm new hires. In this role you are an anchor for the Consultation Agents so dealing with their problems on top of your own repairs can get a bit troublesome at times.

4.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

It's an okay environment to work in. I wish there were more benefits for part-time, though. And a pay, if it was higher, would be great.

Cons

A lot of hot-headed customers come in.

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