Pros
Gartner is an incredibly string brand. The analysts are very knowledgeable and there are endless opportunities to expand your own knowledge through the breadth of research. Colleagues were great. Everyone (apart from management) pulled together and spurred each other on. Great opportunity to work with C-Level and other areas of the business not often associated with IT.
Cons
Management is a real challenge. There is a great focus on process and managing career ladders, however little spend on strategy and sales support. I witnessed a lot of 'shooting from the hip' style responses which damaged several account relationships. In my opinion, there is far too much red tape and no encouragement to be creative meaning you really are selling jn the brand rather than the clients needs. Salaries are low in comparison with other organisations. The biggest problem is the management. There appears to be a lack of experience and support across the board. Not a particularly productive environment to work in. Several people I know have left in quick succession as a result.