Pros
- Growth company, work from home during the pandemic, and PTO. - If lucky, you will find a few smart people in this role.
Cons
- Leadership is bad at the "Manager, Client Success" level and gets even worse at the Director level with very few exceptions. Lack of training, direction, creativity, collaboration, motivating employees, vision, and retention. - Almost every employee leaves this org within the first two years. Retention must be the worst in the industry. Same in sales. You have mediocre management, mediocre training, and mediocre expectations. This is coming from a high-performer. - Org is plagued with people doing the minimum to get by and leadership turns the blind eye. As long as their own incentives and goals are met, nothing else matters. They will story tell in the good and bad news, without any ownership or accountability from their leaders.