High quality services in a competitive environment. - Sales Director Gartner Employee Review

5.0
2 Dec 2013
Recommend
CEO approval
Business outlook

Pros

High quality people who generally put the customer first. Competitive pay. Good benefits. Generally well regarded company by others in IT and other industries. Very good environment for those who perform.

Cons

Internal Sales process seems to have become overly complex with a too much emphasis on reporting and managing upward. Pricing flexibility and giving the customer exactly whet they need/want was often at odds with what Gartner management packaged and prices. Too much "one size fits all" strategy for pricing and service delivery.

Explore other reviews about Gartner

5.0
6 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great people, great leadership, great products

Cons

Negative colleagues impact business outcomes

2.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and work from home schedule

Cons

Gartner has lost much of what once made it a great place to work. The culture has become increasingly focused on micromanagement, with excessive oversight and an overwhelming number of metrics driving day-to-day activities. Employees are often measured on quantity rather than quality, creating unnecessary pressure and reducing job satisfaction. What was once an engaging and collaborative environment no longer feels enjoyable. Morale has declined as leadership places more emphasis on tracking performance than supporting employees. Staff are frequently treated as numbers rather than valued contributors, leading to frustration and disengagement. Overall, the company has lost its luster. Unless significant changes are made to improve employee experience, reduce micromanagement, and foster a more supportive culture, it will continue to struggle with retention and employee satisfaction.!

3
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